The following questions are frequently asked questions raised by the public, if your questions are not answered below, please contact our office by phone number +6084-211001 or fill in our feedback form (Feedback Form)

1. To notify SWB if your monthly water bills are not received by the end of each month.
2. To pay your water bills promptly as water supply may be disconnected if bills remain unpaid after the grace period.
3. To install a letter box for safe delivery of water bills. Alternatively, request can be made for bills to be mailed to your preferred address and that will cost RM 1.00 extra per month.
4. To inform SWB if your bill amount differs greatly from previous month’s amount.