Client Charter List

 
 
Water shall be supplied to customer by water tanker not later than three (3) hours, upon received the request.-2024
  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Compliance - 45.4 55.1 54.2 - - - - - - - -
Total 100 100 100 100 100 100 100 100 100 100 100 100
Inspection of internal plumbing shall be carried out within one (1) working day upon received of the pipe fitter's notification-2024
  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Compliance - - - - - - 100 100 100 - - -
Total 100 100 100 100 100 100 100 100 100 100 100 100
Disconnected water meter due to non-payment shall be reconnected within 24 hours after the payment of arrears and reconnection fee.-2024
  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Compliance 100 100 100 - - - - - - - - -
Total 100 100 100 100 100 100 100 100 100 100 100 100
New water meter connection and installation of communication pipe shall be carried out within four working days after payment of fees and inspection of internal plumbing-2024
  Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Compliance - 100 100 100 - - - - - - - -
Total 100 100 100 100 100 100 100 100 100 100 100 100
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