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| New water supply application shall be processed within five (5) working days upon submission of all relevant documents.-2024 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
| Achievements | 94.7% | 93.0% | 98.0% | 95.7% | 97.4% | 93.0% | 98.0% | 93.0% | 96.0% | 99.0% | 0% | 0% |
| Inspection of internal plumbing shall be carried out within one (1) working day upon received of the pipe fitter's notification-2024 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
| Achievements | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 0% | 0% |
| Water shall be supplied to customer by water tanker not later than three (3) hours, upon received the request.-2024 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
| Achievements | 45.4% | 55.1% | 54.2% | 57.5% | 47.9% | 52.0% | 58.0% | 66.0% | 70.0% | 53.0% | 0% | 0% |
| Disconnected water meter due to non-payment shall be reconnected within 24 hours after the payment of arrears and reconnection fee.-2024 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
| Achievements | 100.0% | 100.0% | 100.0% | 89.0% | 90.0% | 79.0% | 84.0% | 88.0% | 87.0% | 85.0% | 87.0% | 0% |
