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Last Update: 18 Dec 2017
Version 8.0.2c
SMS Services GuideSMS Services Guide

SMS Balance enquiry for outstanding amount of water bill.

How to check account balance?
Step 1: Type AT SWB BAL followed by your account number
Step 2:  Example: AT SWB BAL 20011231111
Step 3: Check by sending to this number: 63001
Step 4: Receive message from this number: 63633

SMS Complaint

How to submit a complaint?
Step 1: Type AT SWB followed by your message
Step 2: Example: AT SWB main burst at Jalan Tun Ahmad Zaidi Adruce.
Step 3: Submit by sending to this number: 63001
Step 4: Receive message from this number: 63633

Details format click here

Note:
Normal SMS rate will apply when you send messages to 63001.
System generated SMS replies from SWB are free of charge.