Sibu Water Board

• 1: Home
• 2: About Us
  • 2.1: Establishment
  • 2.2: Water Ordinance, 1994
  • 2.3: Water Regulations, 1995
  • 2.4: Board's Membership
  • 2.5: Board Members
  • 2.6: Officers
  • 2.7: Organization Chart
  • 2.8: Vision
  • 2.9: Mission
  • 2.10: Our Goals
  • 2.11: Quality Policy
  • 2.12: Environmental Policy
  • 2.13: Health & Safety Policy
  • 2.14: 5S Policy
  • 2.15: Water Supply Area
  • 2.16: Treatment Control
  • 2.23: Theme Song
• 3: Customer Information
  • 3.1: Client Charter
  • 3.2: Meter Reading
  • 3.3: Scale of Charges
  • 3.4: Water Offences
  • 3.5: Customer’s Role
  • 3.6: Water Conservation
  • 3.7: Payment Method
    • 3.7.1: Notice To Customers
  • 3.8: Registered Plumbers
  • 3.9: Category of Water Tariffs
• 4: Customer Service
  • 4.1: Application for Water Supply
  • 4.2: Testing of Water Meters
  • 4.3: Temporary Disconnection/Reconnection of Water Supply on Request
  • 4.4: Application Form
  • 4.5: Permanent Disconnection of Water Supply & Refund of Deposit
  • 4.6: Change of Ownership
• 5: Achievement
  • 5.1: MS ISO 9002:1994 (4 JUN 1999)
    • 5.1.1: Implementation Milestone
    • 5.1.2: ISO Team
    • 5.1.3: Scope of Registration
    • 5.1.4: Work Flow
  • 5.2: MS ISO 9001:2000 (24 AUG 2002)
    • 5.2.1: Implementation Milestone
    • 5.2.2: ISO Team
    • 5.2.3: Scope of Registration
  • 5.3: 5S
    • 5.3.1: Definitions
    • 5.3.2: Policy
    • 5.3.3: Objectives
    • 5.3.4: Implementation Plan
    • 5.3.5: Organization Structure
  • 5.4: IMS
    • 5.4.1: IMS Policy
    • 5.4.2: Implementation Milestone
    • 5.4.3: Annual Program 2010
    • 5.4.4: Organization Structure
• 6: Tender Notices
  • 6.3: Current Tender
  • 6.4: Archives
  • 6.5: Archives 2010
• 7: Others
  • 7.1: Annual Report
  • 7.2: 2010 Billing Schedule
  • 7.2: Performance Indicators
  • 7.3: Archives
• 8: Job Opportunities
  • 8.1: Job Available
  • 8.2: Archives
• 9: FAQ
  • 9.1: How to solve bills problems
  • 9.2: Dirty Water Problem
  • 9.3: No Water and Low Pressure
  • 9.4: Water Leakage Problem
  • 9.5: Meter Reader Problem
  • 9.6: Meter Problem
  • 9.7: Payment Problem
  • 9.8: Water Quality Problem
  • 9.14: Others
• 10: Sitemap
• 11: Feedback
• 13: Related Links
• 14: Contact Us
• 15: Photo Gallery
  • 15.1: Gallery 2010
  • 15.2: Gallery 2009
  • 15.3: Gallery 2008
• 16: Video Gallery
  • 16.1: Our History
  • 16.2: Water Preservation
  • 16.3: Corporate Video
• 17: Bahasa Malaysia Version
  • 17.1: Maklumat Pelanggan
    • 17.1.1: Piagam Pelanggan
    • 17.1.2: Permohonan Bekalan
    • 17.1.3: Cara Membaca Meter
    • 17.1.4: Tariff Air
    • 17.1.5: Kesalahan / Denda
    • 17.1.6: Ujian Kejituan Meter
    • 17.1.7: Pemotongan Sementara
    • 17.1.8: Peranan Pengguna
    • 17.1.9: Cara Menjimatkan Air
    • 17.1.10: Pembayaran Bil
    • 17.1.11: Borang
  • 17.2: Carta Organisasi
  • 17.3: Talian Pengguna
• 18: Bulletin
  • 18.1: Bulletin 2009
    • 18.1.1: Bulletin 2010

Performance Indicators

Performance Indicators January 2010

Last update : 22 February 2010